Our Products
- Occupational Violence and Aggression Management (OVAM) and Front Line Adaptive Communication (FLAC) programs
- CODE / Grey & Black
- First Response Negotiator
- Incident Controller
- Aircrew Security Training (AST)
- Advanced Driving Training (ADAPT)
- Defensive and Last Resort Tactics, Public Order Management (POM) and Control and Restraint
- Manual Handling and Injury Prevention
Advanced Driving Training (ADAPT)
Evidence-Based Advanced Driver Training for Operational Staff. Government, Corporate, Commercial.
Our specialist driving programs are grounded in the latest evidence around safe driving behaviours, decision-making, and organisational safety culture. Drawing on the science of human factors, we train emergency, tactical and commercial drivers to perform under pressure—where every decision counts. ADAPT (Advanced driver awareness and perception training) courses are scenario-based, agency-specific, and delivered by nationally recognised experts with emergency services backgrounds. From high-risk environments to day-to-day operational driving, these programs build real capability, not just compliance. Foundation and refresher programs from one to five days duration, with integrated modules including intercepts and de-escalation for safety and enforcement teams. Unique, practical, and unavailable anywhere else—this is a new standard in driver training, offered exclusively through Pro-Com.
Products applicable:
- ADAPT foundation programs
- ADAPT refresher and skills enhancement programs
All programs contextualised to suit the working environment and role.
Programs are mapped against nationally recognised competencies.
Three frequently asked questions when planning your program.
Am I able to tailor a training program for my company?
Yes. PCC works closely with the client from the outset to design and build programs that suit the exact operational and workplace challenges faced with attention to the working environment, specific internal policy and with compliance regarding relevant legislation. This process starts with an online meeting and brief Q&A process and where required, a visit to the workplace and interviews of key staff and finally program build. Once a pilot course is delivered we enter a refinement phase followed by post-delivery participant evaluation.
Are your training programs available in my state/territory?
Yes. PCC deliver training programs all across Australia and even extend to some off-shore locations. Procom has conducted training works in PNG, Nauru and on Christmas Island where our training was visited by the former Prime Minister Scott Morrison.
The PCC training contingent is a highly mobile team and regularly attend to clients in both metro and regional locations around the country, often catering for up to 6 courses per day. The team all possess training kit including IT and will set up in location and venue as provided by the client. Our electronic workbooks run with mobile WIFI to feed participant data at conclusion of training. Virtual reality and gamified training tools are also portable and carried with the team if this is optioned in training.
What do I receive when my training is complete?
A signed certificate of completion for the participant and a post training and participant evaluation report for the client. Participant attendance and evaluation scores are collected at the time of training via QR code.
PCC partners with a registered training organisation to issue nationally recognised units of competency and statements of attainment against its mapped training products should this be required.
A very inclusive training package across a wide variety of relevant situations.
Sheriff’s Office Victoria,
March 2025
The course was personalised to our occupation and the trainers understood how we would be using the training.
ACT Corrective Services,
July 2024
Both facilitators were outstanding in content knowledge, experience and delivery.
ACT Corrective Services,
July 2024
The training was super engaging. Great facilitators who really brought the content to life through a mix of slides, VR and hands-on role playing. I really liked the way it was so tailored to the current context we’re working in, with really relevant scenarios. Great learning opportunity for me and my team.
City of Maribyrnong,
August 2024
Clear understanding of the procedures and stances / language that should be used. Excellent and realistic presentation.
Metro Trains,
February 2019
Gave me a lot of confidence to listen to my gut, or spidey senses and trust those feelings. Also to not put up with unacceptable behaviours and to report incidents without hesitation.
ACT Ambulance,
February 2022
Open, respectful trainers, very approachable. Plenty of experience with clear subject matter expertise.
St John WA,
April 2024
It was the best Training the team have had and was the most appropriate for some of the situations they face with the public.
Regional Water Corporation,
Senior Coordinator of Field Services 2019
Course was great sufficient info and well presented. Covered off on the how and why of dealing with people in various states and good focus on keeping yourself and your workmates safe.
National Heavy Vehicle Regulator,
July 2024
Content was simplified, concise and showed how we shouldn’t over complicate our communication
IBAC,
June 2024
