Our Products
- Occupational Violence and Aggression Management (OVAM) and Front Line Adaptive Communication (FLAC) programs
- CODE / Grey & Black
- First Response Negotiator
- Incident Controller
- Aircrew Security Training (AST)
- Advanced Driving Training (ADAPT)
- Defensive and Last Resort Tactics, Public Order Management (POM) and Control and Restraint
- Manual Handling and Injury Prevention
Manual Handling and Injury Prevention
Pro-Com has recently launched a manual handling training program for prevention of injury in the workplace that is unlike any other.
More than 6 months in design and development, this state of the art 8-hour course has been built by a team of leading physiotherapists, osteopaths and sports physiologists together with paramedics and experts from the operational healthcare sector to educate staff. It includes a variety of practical exercises designed to fit your environment and the use of electronic workbooks and virtual reality components to enhance learning. The course addresses safety culture and instils organisational team tactics and consistency of approach. The program is offered in both operational and corporate guise and is supported by eLearning options
Three frequently asked questions when planning your program.
Am I able to tailor a training program for my company?
Yes. PCC works closely with the client from the outset to design and build programs that suit the exact operational and workplace challenges faced with attention to the working environment, specific internal policy and with compliance regarding relevant legislation. This process starts with an online meeting and brief Q&A process and where required, a visit to the workplace and interviews of key staff and finally program build. Once a pilot course is delivered we enter a refinement phase followed by post-delivery participant evaluation.
Are your training programs available in my state/territory?
Yes. PCC deliver training programs all across Australia and even extend to some off-shore locations. Procom has conducted training works in PNG, Nauru and on Christmas Island where our training was visited by the former Prime Minister Scott Morrison.
The PCC training contingent is a highly mobile team and regularly attend to clients in both metro and regional locations around the country, often catering for up to 6 courses per day. The team all possess training kit including IT and will set up in location and venue as provided by the client. Our electronic workbooks run with mobile WIFI to feed participant data at conclusion of training. Virtual reality and gamified training tools are also portable and carried with the team if this is optioned in training.
What do I receive when my training is complete?
A signed certificate of completion for the participant and a post training and participant evaluation report for the client. Participant attendance and evaluation scores are collected at the time of training via QR code.
PCC partners with a registered training organisation to issue nationally recognised units of competency and statements of attainment against its mapped training products should this be required.
This has really helped me recognise areas where I would have gone wrong and to sharpen my perception when arriving on scene. I would like to think I would have more wits about me rather than entering into a situation that could potentially be very dangerous with tunnel vision. Thoroughly enjoyed this session. Thanks.
Ambulance Victoria,
2021
Content was simplified, concise and showed how we shouldn’t over complicate our communication
IBAC,
June 2024
The general vibe of the presentation was very warm and welcoming despite the subject matter.
Connected Libraries,
March 2025
Open, respectful trainers, very approachable. Plenty of experience with clear subject matter expertise.
St John WA,
April 2024
Trainers are very knowledgeable, clearly have a demonstrated history in the field and communicated well
IBAC,
June 2024
Best training sessions I have been to and I have been in the water industry for over 30 years. Extremely informative and job related.
The Royal Melbourne Hospital,
March 2024
Amazing real life scenarios, very relatable performance, interactions, everything on point!
Dental Health Services Victoria,
May 2022
A very inclusive training package across a wide variety of relevant situations.
Sheriff’s Office Victoria,
March 2025
Course was great sufficient info and well presented. Covered off on the how and why of dealing with people in various states and good focus on keeping yourself and your workmates safe.
National Heavy Vehicle Regulator,
July 2024
Clear understanding of the procedures and stances / language that should be used. Excellent and realistic presentation.
Metro Trains,
February 2019
